AHP EXOTICS Animal Purchasing and

Shipping Policy

If you have any questions in regard to our animal purchasing and shipping policies, please contact us.

Payment: We accept PayPal, Venmo, Cash App, credit cards and most other forms of payment.

Shipping: Animals are shipped via FedEx Priority Overnight through Reptiles2You.

Due to the fluctuating nature of shipping live animals, after completion of animal purchase(s), the customer will receive a shipping invoice via email. Animals will NOT be shipped out until payment of the invoice is confirmed. Invoices must be paid in full within 72 hours from the time that the invoice was sent. If payment is not made, the purchase price of the animal, minus a 25% restocking fee, will be refunded to the customer.

 

If you would like to request a shipping quote, please do so BEFORE completing payment for the animal(s).

 

Our shipping days are Tuesday and Wednesday. Any orders placed after 11am EST on either of those days will be shipped out the following Tuesday or Wednesday. Customers will receive a confirmation email with tracking number once their order has been shipped.

 

All animals are shipped Fedex Priority Overnight via Reptiles2You.



Terms & Conditions:
 

Below are the terms and conditions governing all transactions with AHP Exotics.  
 

We are not responsible in any way, for the actions of the animal(s) you order through us. If you or anyone else gets bit, stung, scratched, physically debilitated, or anything else as it relates to the animal, it is solely your responsibility and you agree to indemnify and hold us harmless from any liability therein. Always exercise caution with animals. We are not culpable for what the animals do once they are shipped. Order at your own risk.
 
Please note: You expressly acknowledge that you are solely responsible for properly researching and following the appropriate federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us. Specifically, you agree to indemnify and hold us harmless from any responsibility or liability in relation to fulfilling your responsibility to both research and adhere to the appropriate federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us. Please consult your federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us prior to such purchase.
 
Customers authorize us to charge their chosen payment provider. We reserve the right to correct any errors or mistakes that we make even if we have already requested or received payment. At our sole discretion, refunds or credits may be issued.
 
You must be at least 18 years of age to order from us. We do not assume any responsibility for any misrepresentations regarding the age of any customer. Should we determine that you provided any false information to us we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
 
The preferred sex/gender of each reptile, amphibian, and invertebrate (if selected) is not guaranteed, most notably with hatchling and juvenile animals. We make our best efforts, but we are not always 100% accurate. Snakes are generally very easy to determine sex/gender, but we still group them in with the overall disclaimer.

Copyright © 2020 AHP Exotics